As the owner of a business, you should already know that the happier your employees are day to day and the more satisfied they are with their position, the more positive their attitudes will be and the more productive they will be overall. Yet getting to know the details of what actually makes your employees happy is the key to implementing programs that will surely make satisfaction levels rise among your business's workforce. There are three employment attributes that will ensure the employees you have on your payroll are as satisfied and content as possible.
1. Maintain a respectable level of transparency with your employees.
According to a survey conducted in 2013, the one thing that makes employees the most satisfied in their work position is when their employers maintain a healthy level of transparency. The bottom line is this: employees don't like to be kept in the dark about their employment or their employer. When they don't know what is going on, it is easy to feel undervalued or underappreciated—even insecure about the stability of their employment altogether. Transparency in the eyes of employees is achieved through
- openly communicating company goals;
- staying open about financial matters, such as sales volume or losses; and
- maintaining employee engagement through surveys, discussions, and corporate interaction.
2. Develop a level of rapport with your employees by showing them their value.
Rapport is incredibly valuable when it comes to workforce satisfaction. The easiest way to develop a trusting relationship between employer and employee to attain a level of rapport is to show them how much they are valued as individuals. Be considerate about scheduling and the ratio of time spent at work to time spent at home. Be understanding with personal matters and maintain an open-door policy so employees can always discuss their issues with higher management. Likewise, encourage workplace development and career enhancement or development with individuals who show promise or interest.
3. Show your appreciation of good employees by going beyond just compensation.
There are a lot of ways in which you probably already reward your employees in monetary form. For example, you may offer incentive bonuses to the person who makes the most sales or an extra day of paid time off for the top performer or agent in a call center. However, you can leave a lasting impression on your employees by offering a complimentary healthy-employee gym membership or offer rewards that show you understand your employees' needs, such as a gift card for fuel or coffee.
To gauge your employees' response to your efforts a few months after you implement these ideas, consider distributing surveys by working with a service like Scarlett Employee Surveys.